(Resolved) Issue: Audit Report Access
Bradley Smith
September 27, 2022
No Comments
Issue: Details about costing allocation (i.e., when does it occur and who does what) were unclear. Resolution: Developed auditory reports and guidance for SET leaders. Offered a training session on 8/9/22 for Finance leaders to provide visibility of the Finance Dashboard. Date Resolved: 8/11/2022 Impacted Audience: Finance SET Leaders
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Issue: Costing Allocation Details
Bradley Smith
September 27, 2022
No Comments
Issue: Details about costing allocation (i.e., when does it occur and who does what) were unclear. Resolution: Created a Knowledge Article with clarified SOPs and details titled, “Position Organization Assignments & Costing Allocations.” Position Organization Assignments & Costing Allocations Date Resolved: 7/21/2022 Impacted Audience: HR Business Center
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Issue: Moving Workers in Workday
Bradley Smith
September 27, 2022
No Comments
Issue: End-users couldn’t find Knowledge Article for how to change a supervisor for a vacant position, only for a filled position. Resolution: SOPs were outlined and a new Knowledge Article was created titled, “Change Supervisor for Filled or Vacant Position.” Change Supervisor for Filled or Vacant Position Date Resolved: 8/1/2022 Impacted Audience: All Campus
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Issue: Common Financial Reports
Bradley Smith
September 27, 2022
No Comments
Issue: There was not an accessible list of common financial reports available to the community. Resolution: Created and distributed a targeted Knowledge Article with a list of common financial reports and their respective links titled “Common Financial Reports.” Common Financial Reports Date Resolved: 7/28/2022 Impacted Audience: Finance and Budget Analysts
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Issue: Retroactive Pay in Workday
Bradley Smith
September 27, 2022
No Comments
Issue: There was no supporting documentation regarding retro-pay, ensuring Workday pay is accurate, creating a Workday Help case and routing to payroll. Resolution: Created and distributed the targeted Knowledge Articles and communication regarding retro-pay details. Date Resolved: 7/19/2022 Impacted Audience: All Campus
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Issue: Automated Time Off Approval Message for Managers
Bradley Smith
September 27, 2022
No Comments
Issue: The automated email to managers for approving requested time off was unclear. Resolution: Modified the automated message to managers for clarity. Date Resolved: 7/21/2022 Impacted Audience: Managers
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