HR

Issue: Details about costing allocation (i.e., when does it occur and who does what) were unclear. Resolution: Created a Knowledge Article with clarified SOPs and details titled, “Position Organization Assignments & Costing Allocations.” Position Organization Assignments & Costing Allocations Date Resolved: 7/21/2022 Impacted Audience: HR Business Center

Issue: End-users couldn’t find Knowledge Article for how to change a supervisor for a vacant position, only for a filled position. Resolution: SOPs were outlined and a new Knowledge Article was created titled, “Change Supervisor for Filled or Vacant Position.” Change Supervisor for Filled or Vacant Position Date Resolved: 8/1/2022 Impacted Audience: All Campus

Issue: There was not a clear “End Job” or resignation process description for end-users in Workday. Resolution: The SOPs on retirement were updated and Knowledge Articles were created for how to resign and retire. Resignation Retirement Date Resolved: 8/23/2022 Impacted Audience: All Campus