Staffing and Compensation

Issue: End-users couldn’t find Knowledge Article for how to change a supervisor for a vacant position, only for a filled position. Resolution: SOPs were outlined and a new Knowledge Article was created titled, “Change Supervisor for Filled or Vacant Position.” Change Supervisor for Filled or Vacant Position Date Resolved: 8/1/2022 Impacted Audience: All Campus

Issue: There was no supporting documentation regarding retro-pay, ensuring Workday pay is accurate, creating a Workday Help case and routing to payroll. Resolution: Created and distributed the targeted Knowledge Articles and communication regarding retro-pay details. Date Resolved: 7/19/2022 Impacted Audience: All Campus

Issue: There was not a clear “End Job” or resignation process description for end-users in Workday. Resolution: The SOPs on retirement were updated and Knowledge Articles were created for how to resign and retire. Resignation Retirement Date Resolved: 8/23/2022 Impacted Audience: All Campus