Time Off

Issue: There was no supporting documentation regarding retro-pay, ensuring Workday pay is accurate, creating a Workday Help case and routing to payroll. Resolution: Created and distributed the targeted Knowledge Articles and communication regarding retro-pay details. Date Resolved: 7/19/2022 Impacted Audience: All Campus

Issue: The automated email to managers for approving requested time off was unclear. Resolution: Modified the automated message to managers for clarity. Date Resolved: 7/21/2022 Impacted Audience: Managers