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The items below have been resolved or completed and are now closed. Note that this list does not include details for completion for many items related to back-end support, technical updates, ongoing maintenance and minor production issue resolution.
Navigate the below to view resolved and completed items.
| Item ID | Title | Category | Area | Description | Resolution | Impacted Audience | Priority | Resolution State | Type | Date Created | Date Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 14693 | Workday Financials Maintenance and Support | Maintenance | Finance | Daily operational support for the UCF End User Community | Fixed SF270 Incorrect Life to Date and previously requested amounts, layout of form and removed hardcoded values. | Central Office | High | Completed | Change | 12/31/2022 | |
| 16026 | Enhancements to the Job Change Business Process Changes | Business Process | Human Resources | Enhancements to the Job Change Business Process Changes | Added Work study coordinator approval in Change Job or Transfer job Business Process for job profiles 3068, 3069, 3070 | Central Office HR | Med | Completed | Change | 12/19/2022 | |
| 16029 | Creation of Recruiting Dashboard Filters | Business Process | Support | Creation of Recruiting Dashboard Filter | Created dashboard filter for employee type | Central Office | Med | Completed | Change | 12/20/2022 | |
| 15931 | OPS Non-Exempt Employees Timesheet Editing | Functionality | Human Resources | Allowing OPS workers to micro-edit their timesheets will give them full control with time entry. They can make edits and corrections as needed. Once they submit, their timesheet will continue to route to their manager for approval. | All Campus | Critical | Completed | Change | 11/07/2022 | ||
| 15921 | Open Enrollment Changes | Maintenance | Human Resources | 2023 Open Enrollment Changes for PeopleFirst Integration for UCF Main and Workday Configuration for Athletics. | All Campus | High | Completed | Change | 12/2/2022 | ||
| 16017 | Improve Grants Expense Report Workflow | Business Process | Finance | The grant approvals are currently after the Expense Data Entry Specialist in the expense report approval workflow: Cost Center Sponsored Program Coordinator & Award Contract Owner (Grant). These approvals should be moved so that they are immediately after the Grant Manager, as they are on requisitions. | Faculty | Low | Completed | Change | 12/2/2022 | ||
| 15922 | Intercompany Accounting Business Process Workflow Updates | Business Process | Finance | Configure the following updates for Intercompany Accounting Workflow. Add Accounting Manager/Accounting Manager Senior to the approval workflow. Add Worktag Manager to the approval workflow (only for decentralized journals). | Central Office;DSO | High | Completed | Change | 12/2/2022 | ||
| 16027 | Establish OPS Non-Student Employment Policy | Business Process | HR | Establish OPS Non-Student Employment Policy | Established OPS Non-Student Employment Policy | All Campus | High | Completed | Change | 11/18/2022 | |
| 16019 | Payroll liabilities change to allowable program for Athletics | Business Process | HR | The Athletics accrued payroll liabilities post to fund/program combo FD650/PG91. The allowable program by fund validation is required to be lifted each time Athletics needs to create an ad hoc payment to clear the liability. A conditional rule can be added to bypass the validation for these types of scenarios. | Central Office | High | Completed | Change | 11/18/2022 | ||
| 16015 | Grant access to upload attachments to the Expense Partners | Business Process | Finance | The Expense Partner is a final review step on foreign travel and often needs to update taxable foreign travel support documents. Enabling Expense Partners to add attachments to Expense Reports will allow us to keep all documentation regarding Expense Reports in WD. (Security Update) | Expense Partner access updated to allow attachments on expense reports | All Campus | Low | Completed | Change | 11/18/2022 | |
| 15937 | (Resolved) Change: Workday Help Service Level Metrics | Functionality | Support | Update the Workday Help SLA metrics for "Time to First Response" and "Time to Resolve" based on SLA configuration changes that were made on 10/21/22 to gather more precise SLA results | The metrics are now available, and communication sent. | All Campus | Low | Completed | Change | 10/24/2022 | 11/4/2022 |
| 15925 | (Resolved) Change: Custom Benefits Summary Report in Workday | Functionality | HR | Create a custom Benefits Summary page in Workday utilizing Workday Integration technology. | The report was created in production | All Campus | Low | Completed | Change | 10/24/2022 | 11/4/2022 |
| UCF-16651 | (Resolved) Issue: OPS Non-Students Direct Hire | Functionality | HR | The OPS non-students hiring business process needed to align with the hiring policy. | The configuration of the direct hire business process was updated to exclude OPS non-students. | Business Centers | Med | Complete | Change | 3/15/2022 0:00 | 7/11/2022 0:00 |
| UCF-11375 | (Resolved) Issue: Workflow Approval on Position Budgets | Business Process | Finance | Position Budgets were being approved by the Cost Center Manager. In the Business Process review, there was a desire to route these transactions to Division Managers. | The new process to have Division Managers approve the position budgets was configured. | Business Centers | Med | Complete | Change | 1/19/2022 0:00 | 7/11/2022 0:00 |
| UCF-18765 | (Resolved) Issue: Spend Authorization Custom Validation | Business Process | Finance | A custom validation was needed for the spend authorizations so that they aren't entered without lines and wouldn't display only the total. | A custom validation was created and configured for spend authorizations. | All Campus | Med | Complete | Change | 7/8/2022 0:00 | 7/11/2022 0:00 |
| UCF-18780 | (Resolved) Issue: Business Asset Accountant Permissions | Security | Finance | Only Project Managers, Implementers, Business Assets Accountants can update this flag in production. However, Business Asset Accountants have not been given access to Edit Project to update this flag. | Updated the business process so that only the Project Administrator or Business Asset Accountant can edit the projects. | Business Centers | Med | Complete | Change | 7/11/2022 0:00 | 7/12/2022 0:00 |
| UCF-18793 | (Resolved) Issue: Supplier Admin Access | Security | Finance | Supplier Admins weren't able to access Maintain Payment Elections. | Permissions were modified so that Supplier Admins could modify payment elections. | Business Centers | Med | Complete | Change | 7/12/2022 0:00 | 7/12/2022 0:00 |
| UCF-15793 | (Resolved) Issue: Benefit Provider Supplier Group | Functionality | HR | There wasn't a supplier groups for Benefit Providers | A supplier group was created for Benefit Providers, titled "Payroll Deduction" | Business Centers | Med | Complete | Change | 2/24/2022 0:00 | 7/13/2022 0:00 |
| UCF-18810 | (Resolved) Issue: Budget Amendment Business Process | Business Process | Finance | The business process for budget amendments needed an update. | The Business Process was changed so that project administrators also have the role of Cost Center Budget Coordinators and can create restrictions on the Operating Budget. | Business Centers | Med | Complete | Change | 7/13/2022 0:00 | 7/13/2022 0:00 |
| OPS-163 | (Resolved) Issue: Manual Time Entry | Training and Communication | HR | There was confusion surrounding what type of employees needed to enter time manually in Workday and when supervisors and Time Keepers were required to do so on an employee's behalf. | A targeted communication was distributed with clarifications on the time entry process to non-exempt staff. | Non-Exempt Employees | Med | Complete | Maintenance | 7/13/2022 0:00 | 7/13/2022 0:00 |
| OPL-92 | (Resolved) Change: Paystub Availability | Functionality | HR | Campus was updated via communication about when they would be able to view their paystub in Workday. | All Campus | Critical | Complete | Maintenance | 7/11/2022 0:00 | 7/13/2022 0:00 | |
| OPL-161 | (Resolved) Issue: Broken Links on Job Postings | Functionality | HR | When you'd click "faculty", "staff", or "administrative & professional" links they would show no job postings. | Fixed the broken links. | All Campus | Low | Complete | Issue | 7/13/2022 0:00 | 7/14/2022 0:00 |
| OPL-167 | (Resolved) Issue: Period Activity Pay Changes | Training and Communication | HR | Graduate students had not been made aware of the change in how their period activity pay would be displayed and distributed in Workday. | Distributed a targeted communication to graduate students and others who received period activity pay explaining the new payment style. | Students | Critical | Complete | Maintenance | 7/13/2022 0:00 | 7/15/2022 0:00 |
| OPL-121 | (Resolved) Issue: Retroactive Pay in Workday | Training and Communication | HR | There was no supporting documentation regarding retro-pay, ensuring Workday pay is accurate, creating a Workday Help case and routing to payroll. | Created and distributed a targeted Knowledge Article and communication regarding retro-pay details. | All Campus | Critical | Complete | Maintenance | 7/11/2022 0:00 | 7/19/2022 0:00 |
| OPL-292 | (Resolved) Issue: Adjunct and Post-Doctoral Hiring Checklist | Training and Communication | HR | The adjunct and post-doctoral hiring checklist was outdated. | Embedded refind hiring checklist into Workday SOPs for post-doctoral and adjunct hiring | Business Centers | Med | Complete | Issue | 7/16/2022 0:00 | 7/19/2022 0:00 |
| UCF-15801 | (Resolved) Issue: Endowment Spendable Funds | Business Process | Finance | Transactions on the Endowment Spendable Funds didn't have gifts associated with them and a custom validation needed to be added. | A custom validation was created and configured to other spending business processes to prevent any spend or expenditure activity from happening on the gift funds without a gift worktag. | Central Office | High | Complete | Issue | 2/25/2022 0:00 | 7/20/2022 0:00 |
| UCF-15798 | (Resolved) Issue: Carryforward Fund Validation | Business Process | Finance | Transactions on the Carryforward Funds did not have the Carryforward Project associated with the activity. | A validation was added to other spending business processes to prevent any spend or expenditure activity from happening on the Carryforward Fund without the Carryforward project | Central Office | High | Complete | Change | 2/25/2022 0:00 | 7/20/2022 0:00 |
| OPL-119 | (Resolved) Issue: Automated Time Off Approval Message for Managers | Business Process | HR | The automated email to managers for approving requested time off was unclear. | Modified the automated message to managers for clarity. | Managers/Supervisors | Med | Complete | Change | 7/11/2022 0:00 | 7/21/2022 0:00 |
| OPL-137 | (Resolved) Issue: Costing Allocation Details | Training and Communication | Finance | Details about costing allocation (i.e., when does it occur and who does what) were unclear. | Created a Knowledge Article with clarified SOPs and details titled, "Position Organization Assignments & Costing Allocations." | Business Centers | Med | Complete | Maintenance | 7/12/2022 0:00 | 7/21/2022 0:00 |
| OPL-159 | (Resolved) Issue: Un-Matched Time | Training and Communication | HR | A number of non-exempt employees were forgetting to clock in/out and expressed confusion about how to manage un-matched time and correcting time. | A communication was distributed to all non-exempt employees reminding them to clock in/out and a Knowledge Article regarding what to do if you forget to clock in/out and un-matched time notifications was shared. | Non-Exempt Employees | High | Complete | Maintenance | 7/13/2022 0:00 | 7/21/2022 0:00 |
| UCF-18512 | (Resolved) Issue: Relocation Stipend Expense Item Needed | Business Process | Finance | Relocation Stipends paid pre-employment are paid via an Expense Report for Non-Worker or Expense Report for Pre-Hire. There wasn't an expense item for "Reloction Stipend." | The Relocation Stipend was created as an expense item. | Business Centers | Critical | Complete | Issue | 6/16/2022 0:00 | 7/26/2022 0:00 |
| UCF-18490 | (Resolved) Issue: Petty Cash Journal Entry | Business Process | Finance | A petty cash journal entry was needed to reverse balances from PeopleSoft. | Petty Cash Journal Entry created as an additional worktag. | Business Centers | Critical | Complete | Maintenance | 6/16/2022 0:00 | 7/26/2022 0:00 |
| OPL-107 | (Resolved) Issue: SET Security Roles Need Clarification | Security | Finance | Lack of clarity regarding SET Security Roles and definitions for the Workday team and SET leaders to update the gaps in security permissions. | A report was pulled together to identify the gaps in security permissions and distributed to finance leaders. The updated security workflows were sent to SET leaders and those in the impacted roles. | Business Centers | High | Complete | Maintenance | 7/11/2022 0:00 | 7/27/2022 0:00 |
| OPL-109 | (Resolved) Issue: Business Process Reassignment | Business Process | Technical | Due to the missing security role assignments, there wasn't a process and approach for reassigning business processes that reached higher levels. | A Workday process was utilized to reassign all business processes as of 7/27/22, and a targeted communication was distributed to impacted audiences. | Business Centers | Med | Complete | Maintenance | 7/11/2022 0:00 | 7/27/2022 0:00 |
| OPL-129 | (Resolved) Issue: Common Financial Reports | Training and Communication | Finance | There was not an accessible list of common financial reports available to the community. | Created and distributed a targeted Knowledge Article with a list of common financial reports and their respective links titled "Common Financial Reports." | Central Office | High | Complete | Maintenance | 7/12/2022 0:00 | 7/28/2022 0:00 |
| OPL-166 | (Resolved) Issue: Student and Contingent Hires | Training and Communication | HR | There were some issues with people hiring a student as an employee and not marking them as a student. This would create a new NID, creating duplicate records. The same issue was occurring with contingent worker hires. | A Knowledge Article, titled "Manage Contingent Worker Job Changes," was created to detail the steps necessary for job changes. | Business Centers | Critical | Complete | Change | 7/13/2022 0:00 | 7/28/2022 0:00 |
| OPL-231 | (Resolved) Issue: PeopleSoft Report Access | Business Process | HR | Certain groups were having trouble pulling PeopleSoft reports. | A new workflow was decided to direct all PeopleSoft report needs to HRIS. | Business Centers | Low | Complete | Change | 7/19/2022 0:00 | 7/25/2022 0:00 |
| OPL-271 | (Resolved) Issue: Editing Vacant Positions | Training and Communication | HR | There was no Knowledge Article with details on how to edit a vacant existing position. | Created an "Edit Position Restriction" Knowledge Article. | Business Centers | Low | Complete | Change | 7/20/2022 0:00 | 7/28/2022 0:00 |
| OPL-84 | (Resolved) Issue: Change Employee's Worked Hours | Training and Communication | HR | There was a lack of clarity on the process of changing an employee's FTE or worked hours | A Knowledge Article, titled "Change Employee's FTE or Worked Hours," was created to detail the steps necessary for these changes to be made | Business Centers | Med | Complete | Maintenance | 7/7/2022 0:00 | 7/28/2022 0:00 |
| OPL-344 | (Resolved) Issue: Cost Center Sponsored Programs Coordinator Access to Sub-Award Invoicing | Business Process | Finance | Cost Center Sponsored Programs Coordinator (CCSPC) needed access to the full workflow for sub-award invoicing. | Workday was updated to allow the CCSPC to initiate receiving on a Purchase Order. A communication was distributed to everyone with a CCSPC role outlining the changes. | Staff | Med | Complete | Change | 7/26/2022 0:00 | 7/29/2022 0:00 |
| OPL-130 | (Resolved) Issue: Moving Workers in Workday | Training and Communication | HR | End-users couldn’t find Knowledge Article for how to change a supervisor for a vacant position, only for a filled position. | SOPs were outlined and a new Knowledge Article was created titled, "Change Supervisor for Filled or Vacant Position." | All Campus | High | Complete | Maintenance | 7/17/2022 0:00 | 8/1/2022 0:00 |
| OPL-273 | (Resolved) Issue: End-to-End Hiring | Training and Communication | HR | There wasn't an end-to-end hiring Knowledge Article to provide support for that process. | Created Knowledge Articles on end-to-end hiring, titled "Hiring Staff (A&P or USPS)" | Business Centers | High | Complete | Maintenance | 7/20/2022 0:00 | 8/1/2022 0:00 |
| OPL-89 | (Resolved) Issue: Rehire Guidance | Training and Communication | HR | Additional guidance and SOPs were needed for the rehiring process. | The Knowledge Article titled "Navigating Rehire" was created to establish concrete SOPs and guidance. | Business Centers | Low | Complete | Maintenance | 7/2/2022 0:00 | 8/1/2022 0:00 |
| OPL-219 | (Resolved) Issue: Clauses for Preparing Offers | Security | Finance | Finance directors didn't have access to HCM data to run "after the fact" reports. | A Payroll Accounting Analyst Role was created and given to all Finance and Budget directors to view that data. | Business Centers | Med | Complete | Change | 7/14/2022 0:00 | 8/2/2022 0:00 |
| OPL-353 | (Resolved) Issue: Consolidated Billing for Fixed Installments | Training and Communication | Finance | The process for consolidated billing for fixed installments should be used if multiple installments on the Fixed Billing Schedule need to be combined into one invoice to send to the sponsor. | A new Knowledge Article titled "Consolidated Billing for Fixed Installments" was created to outline this process | Central Office | Low | Complete | Change | 8/2/2022 0:00 | 8/2/2022 0:00 |
| OPL-354 | (Resolved) Issue: Maintain Billing Status | Training and Communication | Finance | The process for when it is determined that a transaction should not be included in the invoice to a sponsor on a cost reimbursable grant/award needed to be outlined. | A new Knowledge Article titled "Maintain Billing Status" was created to outline this process | Business Centers | Low | Complete | Change | 8/2/2022 0:00 | 8/2/2022 0:00 |
| OPL-253, OPL-312 | (Resolved) Change: New Case Type Added | Business Process | Support | Travel/Procurement Escalation Case Type was added to Workday Help | All Campus | Low | Complete | Change | 7/18/2022 0:00 | 8/4/2022 0:00 | |
| OPL-367 | (Resolved) Change: Recruiting, Hiring & Onboarding | Functionality | HR | Updated Knowledge Article for Recruiting, Hiring & Onboarding | All Campus | Low | Complete | Change | 8/4/2022 0:00 | 8/4/2022 0:00 | |
| OPL-367 | (Resolved) Issue: Delegating Tasks in Workday | Training and Communication | Technical | HR Coordinators were not aware of how to provide access to delegating tasks in Workday | Knowledge Articles were created for the following: - Delegate Tasks - Inbox Delegation Time Absence Approval for Managers - Inbox Delegation Time Absence Approval for Business Centers and kNEXT | All Campus | Low | Complete | Change | 8/4/2022 0:00 | 8/4/2022 0:00 |
| OPL-368 | (Resolved) Issue: PI Dashboard in Workday | Training and Communication | Grants | Details on how to access the PI Dashboard, run reports, view and export reports, drill into data and add the PI Dashboard to Workday apps were needed. | A new Knowledge Article titled "PI Dashboard" was created to outline this process | Business Centers | Low | Complete | Change | 8/4/2022 0:00 | 8/4/2022 0:00 |
| OPL-70 | (Resolved) Issue: Manage Team Compensation | Training and Communication | HR | Drop down menu for one-time payments not clear to understand how to navigate common one-time payment uses: retention, sign on, relocation. | The Knowledge Article, titled "Manage Team Compensation" was updated | Managers/Supervisors | Low | Complete | Change | 7/5/2022 0:00 | 8/5/2022 0:00 |
| OPL-349 | Resolved) Issue: Reconciling Personal Expense Card Charges Process | Training and Communication | Finance | The process of updating personal information for expense reports was unclear. | A helpful link was added to the Knowledge Article titled, "Reconciling Personal Expense Card Charges" | All Campus | Low | Complete | Change | 8/2/2022 0:00 | 8/7/2022 0:00 |
| OPL-350 | (Resolved) Issue: Expense Reports vs. Spend Authorizations | Training and Communication | Finance | The distinctions between Expense Reports and Spend Authorizations needed clarification. | Separated the Knowledge Articles for clarity. "Create a Spend Authorization" and "Create an Expense Report" | All Campus | Low | Complete | Change | 8/2/2022 0:00 | 8/7/2022 0:00 |
| OPL-154 | (Resolved) Issue: Audit Report Access | Functionality | Finance | SET Leaders did not have visibility or access to audit reports, blocking them from keeping an eye on financial transactions and approvals in the system. | Developed auditory reports and guidance for SET leaders. Offered a training session on 8/9/22 for Finance leaders to provide visibility of the Finance Dashboard. | Business Centers | High | Complete | Change | 7/12/2022 0:00 | 8/11/2022 0:00 |
| OPL-87 | (Resolved) Issue: OPS Position Type | Training and Communication | HR | OPS position type on position's additional classification needs to match the specific OPS type. | The Knowledge Article titled "Manage Employee Job Changes" was updated to explain the nuance. | Non-Exempt Employees | Low | Complete | Change | 7/6/2022 0:00 | 8/15/2022 0:00 |
| OPL-328 | (Resolved) Issue: Period Activity Pay Changes | Training and Communication | HR | Lack of guidance on which clauses should be selected when an employee is hired (based on position type, person and/or union affiliation) | Created and distributed a Knowledge Article, titled "Clauses for Preparing an Offer" | Business Centers | Complete | Change | 7/26/2022 0:00 | 8/17/2022 0:00 | |
| UCF-19188 | (Resolved) Change: Workday Help Routing Rules | Functionality | Support | There is an addition of a new HR Service Team, "HR Business Center - University Relations".This service team will handle "Employment Actions" cases for the following divisions: (D100, D110, D120, D130, D140, D150) | All Campus | Med | Complete | Change | 8/17/2022 0:00 | 8/18/2022 0:00 | |
| UCF-19201 | (Resolved) Issue: Redirect Offer Process | Functionality | HR | Talent Acquisition requested to remove the "Move to Next Step" button from the Primary Recruiters selected when an offer is redirected back to the "update the offer" document and/or offer letter. There had been multiple situations when the Primary Recruiter received the redirect offer action and selected the "Move to Next Step" button and the Recruiting Coordinator did not receive the updated offer letter to approve. | The "Move to Next Step" button in Redirect Offer was removed | Business Centers | High | Complete | Change | 8/18/2022 0:00 | 8/19/2022 0:00 |
| OPL-164 | (Resolved) Issue: Foundation-Based Funds | Training and Communication | Finance | Members of the finance community were unclear about Foundation-based funds, Foundation processes and other SOPs. | An update and targeted communication was provided to Deans and SET Business Leaders regarding all Foundation activity. | Business Centers | Low | Complete | Issue | 7/12/2022 0:00 | 8/22/2022 0:00 |
| (Resolved) Issue: Retiring Central Payroll Email | Training and Communication | HR | All central payroll requests/inquiries moved over to Workday and the central payroll email will no longer be used for those actions. | A communication was distributed to detail the new process for payroll requests and inquiries and update the community on the new purpose for the central payroll email. | All Campus | Complete | Maintenance | 8/22/2022 0:00 | |||
| OPL-110 | (Resolved) Issue: Unclear Workday Resignation Process | Training and Communication | HR | There was not a clear "End Job" or resignation process description for end-users in Workday. | The SOPs on retirement were updated and Knowledge Articles were created for how to resign and retire. | All Campus | Low | Complete | Change | 7/10/2022 0:00 | 8/23/2022 0:00 |
| UCF-19149 | (Resolved) Change: Additional Expense Items Created | Functionality | Finance | An additional 200-300 send categories for expense usage need to be opened. If we do not proceed, we will not be able to select the expense items that map to the appropriate spend categories related to the purchase. This will cause incorrect accounting that will have to be remedied via manual reclass journals. | Opened additional spend categories for expense usage. | All Campus | High | Complete | Change | 8/11/2022 0:00 | 8/24/2022 0:00 |
| UCF-19247 | (Resolved) Issue: Credit Card Data Domain | Security | Finance | The Credit Card Admin from the Manage: Credit Card Data Domain is making system time out after 5 minutes of inactivity for the users that have this admin security group. | Removed the Credit Card Admin from the Manage: Credit Card Data Domain. | All Campus | Med | Complete | Change | 8/23/2022 0:00 | 8/24/2022 0:00 |
| UCF-19208 | (Resolved) Issue: Pinnacle Purchase Orders | Functionality | Finance | The date logic was sending over the current date on some items if that's what was in Workday but was getting denied from the Pinnacle (vendor) side. As a result, the logic needed to change to update the date if it was less than or equal to the current date. | The logic was revised so that the "Date Required" field sends over a date that matches "tomorrow" if the date used was less than or equal to the current date. | Business Centers | Complete | Issue | 8/19/2022 0:00 | 8/29/2022 0:00 | |
| UCF-19210 | (Resolved) Issue: Incorrect Email Addresses in Canvas | Functionality | Technical | The Workday to Canvas person sync was sending email addresses that were not restricted to ucf.edu-only email addresses. As a result, some personal emails were included that should not have been. | The integration was modified to only use ucf.edu email address domains. | All Campus | High | Complete | Issue | 8/19/2022 0:00 | 8/29/2022 0:00 |
| UCF-19403 | (Resolved) Issue: OIE Security Access | Security | HR | Users assigned to the Office of Institutional Equity group had access to candidate's SSNs when they shouldn't have. | OIE security access was updated to not show SSN. | staff | High | Complete | Change | 8/31/2022 0:00 | 8/31/2022 0:00 |
| UCF-19299 | (Resolved) Issue: HR Specialist E-Verify Integration Access | Security | HR | HR Specialists on the I-9 team didn't have access to the e-verify integration. | Access was provided for HR Specialists to view the e-verify integration. | Business Centers | High | Complete | Change | 8/26/2022 0:00 | 8/31/2022 0:00 |
| UCF-19206 | (Resolved) Change: Added Credit Card Administrator | Security | Finance | Added the Credit Card Administrator to the domain that will grant them access to View Expense Report Lines and attachments. | Business Centers | Med | Complete | Maintenance | 8/31/2022 0:00 | 8/31/2022 0:00 | |
| UCF-19140 | (Resolved) Issue: Access to Expense Report Cancelation | Security | Finance | The security domain of Process: Expense Report - View, needs to be updated to include the Cost Center Expense Coordinator UC group. This will provide the access needed to be able to Cancel an Expense Report and prompt the confirmation page to be able to cancel. | The security domain was updated. | Business Centers | Med | Complete | Change | 8/10/2022 0:00 | 8/31/2022 0:00 |
| UCF-18819 | (Resolved) Issue: UCFAA Security Role | Security | Finance | UCF, UCFAA & Foundation employees who hold the new company level credit card admin security role will also need to be able to view employee ids, employee contact information and the employee's legal name. | Granted UCF, UCFAA & Foundation employees who hold the new company-level credit card admin security role to be able to view employee ids, employee contact information and the employee's legal name. | Business Centers | High | Complete | Change | 7/14/2022 0:00 | 8/31/2022 0:00 |
| UCF-19029 | (Resolved) Change: Evergreen Application Reviewer Description | Functionality | HR | Changed the description of Evergreen Application Reviewer to Additional Viewer. | Central Office | Med | Complete | Change | 8/2/2022 0:00 | 9/1/2022 0:00 | |
| UCF-19458 | (Resolved) Issue: Business Process Routing for Budget Amendments Grants | Business Process | Grants | Budget amendments were set to only one grant manager for approval when they needed to route to all grant managers. | The business process routing was changed so that all grant managers received approval requests. | Staff | High | Complete | Change | 9/8/2022 0:00 | 9/8/2022 0:00 |
| OPL-279 | (Resolved) Issue: Pre-Loaded Holidays and Breaks in Workday | Functionality | HR | Holidays and breaks weren't fully loaded into Workday, affecting requested leave. | Loaded the holidays and breaks into the Workday system. | All Campus | Low | Complete | Change | 7/10/2022 0:00 | 9/14/2022 0:00 |
| OPL-286 | (Resolved) Issue: Internal Candidate Applications | Functionality | HR | Internal candidates for open positions applying via a hidden link were being identified as "inactive" by the system because they were internal employees applying with an external link. This inactive status was blocking them from being added to the job requisition. | A new workflow was created so that internal applicants can be added to job requisitions successfully. | Central Office | High | Complete | Change | 7/11/2022 0:00 | 9/15/2022 0:00 |
| UCF-11374 | (Resolved) Issue: Budget Amendments Need Approval by Division Manager | Functionality | Finance | Route budget amendments to the Division Manager if it involved ledger accounts within the Personnel Ledger Account Summary | Budget Amendment Business Process Routing Updated | Business Centers | High | Complete | Issue | 1/19/2022 0:00 | 7/11/2022 0:00 |
| UCF-18808 | (Resolved) Issue: UCF Job Requisition Additional Details Report Issues | Functionality | HR | UCF Job Requisition Additional Details Report Displaying Incorrect Data | Calc Field updated to display in progress transactions or close transactions which causes the questionnaire results to displayed properly | Business Centers | Med | Complete | Issue | 7/13/2022 0:00 | 7/14/2022 0:00 |
| UCF-18817 | (Resolved) Issue: Direct Hires Created without Phone Number or Email Address | Business Process | HR | Validation rule created for Hire Busienss Process to require Phone Number and Email Address | Business Centers | Med | Complete | Issue | 7/14/2022 0:00 | 7/26/2022 0:00 | |
| UCF-18869 | (Resolved) Issue: SSN not required for appropriate employee types on the I9 | Business Process | HR | Validation rule created for the I9 Business Process to require SSN for appropriate employee types | Central Office | Med | Complete | Change | 7/19/2022 0:00 | 8/4/2022 0:00 | |
| UCF-19064 | (Resolved) Issue:Expense Card Integration for Contingent Worker Type | Integration | Finance | Expense Card integration process updated to include contingent worker types such as Kelly Services and Arecibo | Central Office | High | Complete | Issue | 8/8/2022 0:00 | 8/4/2022 0:00 | |
| UCF-18784 | (Resolved) Issue: Spend Authorization Business Procesws Emails | Business Process | Finance | The Spend Authorization Business Process has been updated to include more details in the email for the Approver | Business Centers | Med | Complete | Change | 7/11/2022 0:00 | 8/1/2022 0:00 | |
| UCF-10135 | (Resolved) Issue: Sponsored Invoices in Workday | Functionality | Grants | Custom Sponsored Invoice created in Workday with required formatting and data elements | Central Office | Med | Complete | Change | 12/1/2021 0:00 | 8/1/2022 0:00 | |
| UCF-19069 | (Resolved) Issue: Compensation Partner not receiving Reclassification Transactions | Business Process | HR | Job Change Business Process Updated to include Compensation Partners in the Job Change Workflow | Central Office | Med | Complete | Issue | 8/8/2022 0:00 | 8/16/2022 0:00 | |
| UCF-5629 | (Resolved) Issue: Background Check Manual Process | Integration | HR | Workday System Integration with Background Check vendor completed | Business Centers | Med | Complete | Change | 5/17/2021 0:00 | 8/1/2022 0:00 | |
| UCF-5809 | (Resolved) Issue: Process Improvement with UCF Foundation Systems | Integration | Finance | Workday System Integration with UCF Foundations Blackaud System | Central Office | Med | Complete | Change | 5/24/2021 0:00 | 8/10/2022 0:00 | |
| UCF-19051 | (Resolved) Issue: Data Integration Issue with Canvas Learning Management System | Integration | HR | Workday System Integration updated to include the required Employee Types to Send to the Canvas Learning Management System | Central Office | Med | Complete | Issue | 8/5/2022 0:00 | 8/19/2022 0:00 | |
| UCF-19016 | (Resolved) Issue: ALMA Library System Missing Email Address Field | Integration | HR | ALMS Library Sytem Integration with Workday updated to included requirement data elements | Central Office | Med | Complete | Issue | 8/1/2022 0:00 | 8/29/2022 0:00 | |
| UCF-19135 | (Resolved) Issue: Parking System Needs Additional Data | Integration | HR | Workday Integration with the UCF Parking System updated to included additional data elements for Job Family | Central Office | Med | Complete | Change | 8/10/2022 0:00 | 8/29/2022 0:00 | |
| UCF-19150 | (Resolved) Issue: Change Attractive Asset Tracking Threshold | Business Process | Finance | Updates made to the Asset Request form in Workday to allow for areas to submit attractive items to the central office going forward. | Central Office | High | Complete | Change | 8/11/2022 0:00 | 8/29/2022 0:00 | |
| UCF-19195 | (Resolved) Issue: Include "Other" Document Category for Talent | Business Process | HR | Workday configured to allow Recruiting Administrator to upload and select the additional categories on behalf of Talent Acquisition. | Central Office | High | Complete | Change | 8/17/2022 0:00 | 9/1/2022 0:00 | |
| UCF-19250 | (Resolved) Issue: Budget Formatting issues on Sponsored Invoice | Business Process | Grants | Update BIRT layout for Sponsored Invoice to have correct formatting | Central Office | High | Complete | Issue | 8/23/2022 0:00 | 9/13/2022 0:00 | |
| UCF-19267 | (Resolved) Issue:TIAA 403b Invalid Address | Integration | HR | Data integration update to included correct Address Field for the TIAA 403b interface file | Central Office | High | Complete | Issue | 8/25/2022 0:00 | 9/15/2022 0:00 | |
| UCF-19233 | (Resolved) Issue: Enable myTasks in Workday | Functionality | Technical | Enabled the Workday Delivered feature myTasks to impove inbox functionality. myTasks enables high-volume users to easily filter, sort, and search for their tasks in their inbox. | All Campus | Med | Complete | Upgrade | 8/22/2022 0:00 | 9/10/2022 0:00 | |
| UCF-19435 | (Resolved) Issue: Update Position Information in HireEdJobs Integration | Integration | HR | Updated the HireEdJobs Integration to include Position Information as part of the data feed | Central Office | Med | Complete | Change | 8/31/2022 0:00 | 9/19/2022 0:00 | |
| UCF-19344 | (Resolved) Issue: Delivered Notes in Recuiting | Functionality | HR | Workday Delivers Notes to be included on Job Requisitions, Candidate Records, and Candidate's Job Application. This new function enables users provide addition information to maintain in Workday. This helps users quickly find the additional information to move forward with candidate decisions. | Central Office | High | Complete | Upgrade | 8/26/2022 0:00 | 9/22/2022 0:00 | |
| UCF-18743 | (Resolved) Issue: Foreign Influence Direct Hire Questionnaire Update | Business Process | HR | Enhancements made to the questionnaire for direct hires to accommodate GRA/GTAs that have been through screening during the Admissions process in Slate | Central Office | Med | Complete | Change | 7/6/2022 0:00 | 9/22/2022 0:00 | |
| UCF-19597 | (Resolved) Issue: Additional Document Attachments on Employment Application | Functionality | HR | Configured Workday to include an upload function on the questionnaire which is included as part of the application. This will allow candidates to load multiple documents and eliminate the extra work for Talent Acquisition. | Central Office | Med | Complete | Change | 9/20/2022 0:00 | 9/26/2022 0:00 |